In the 33rd issue of the Deliberate Internet i talk about one of my favourite topics – perverse incentives. I’m sure it’s not the last time.
Tag Archives: Incentives
“Well, we have to measure something.”, And the perils of metrics.
In a frantic search for performance metrics, we often grab the number that is easiest to gauge, ignoring that not everything that’s measurable matters.
It’s often better to include qualitative feedback, than latch on to ‘next best thing’.