Open Communication is a powerful tool. It fuels creativity and collaboration, but if misused, it can turn into an influential sabotage tactic.
Watch your words.
Tag Archives: Organizational design
“Well, we have to measure something.”, And the perils of metrics.
In a frantic search for performance metrics, we often grab the number that is easiest to gauge, ignoring that not everything that’s measurable matters.
It’s often better to include qualitative feedback, than latch on to ‘next best thing’.