Great Hospitality is a useful lens to view the product-market-fit.
Fantastic hotels use any opportunity make you feel at home.
You should learn from them unless you want your product to be a commodity.
In a frantic search for performance metrics, we often grab the number that is easiest to gauge, ignoring that not everything that’s measurable matters.
It’s often better to include qualitative feedback, than latch on to ‘next best thing’.
“Do you know the best thing about startups?” Ben: “What?” Marc: “You only ever experience two emotions: euphoria and terror. And I find that lack of sleep enhances them both.” Some people call this book the most important book about startups. Shane Parish from Farnam Street Blog has been singing praises about this book asContinue reading “Book: Hard Thing about Hard Things”