Book: The Coaching Habit

Stop offering up advice with a question mark attached. That doesn’t count as asking a question “The Coaching Habit” by Michael Bungay Stanier offers a practical framework for managers aiming to develop a coaching habit rather than jumping to provide solutions. By engaging in meaningful conversations and asking the right questions, managers help their teamContinue reading “Book: The Coaching Habit”

Dear Manager, I am sorry I suck at feedback.

Feedback UP the chain of command is as valuable as the pointers we get from our superiors.
Without information “from the ground”, leaders act with incomplete information and risk destrying the company.
And yet, this feedback is really hard to get.

“Well, we have to measure something.”, And the perils of metrics.

In a frantic search for performance metrics, we often grab the number that is easiest to gauge, ignoring that not everything that’s measurable matters.
It’s often better to include qualitative feedback, than latch on to ‘next best thing’.